About CHC
Quality Policy
CHC healthcare group business objective has been maintaining as a leading provider of integrated healthcare equipment, technology and services in the Asia-pacific region. We profoundly acknowledge that the safety and quality of healthcare equipment are closely associated with people’s health and safety, and while striving to provide advanced healthcare equipment and technical support, CHC never compromise on the quality of our products, insisting on meeting our customer’s need with superior quality and service. CHC and subsidiaries have adopted the ISO 9001 Quality Management System and the Occupational Health and Safety Management System (OHSAS) 18001 since 2017, further obtained SGS verification in 2018; moreover, the corporate actively participated in the counselling inspection for Medical Device Good Distribution Practice (GDP) in coordination with the Taiwan Food and Drug Administration (FDA), Ministry of Health and Welfare, and was awarded as an Outstanding Performance Manufacturer in 2018; the ISO 45001 Occupational Health and Safety Management System was newly introduced in 2020, and certification was awarded in December on the same year. CHC Healthcare Group is committed to the professional requirements in healthcare service quality, continuously dedicating ourselves to improve and develop comprehensive quality systems, offering highly reliable and comprehensive medical devices for our partners.
Quality Management System ISO 9001: 2015
In the ever-changing business market and environment, CHC continuously endeavors to remain competitive. We have introduced the ISO 9001 Quality Management System since 2017, and our three subsidiaries including Chiu Ho Medical System, Tomorrow Medical System, and Chiu Ho Scientific further obtained SGS verification in October of 2018. Relevant practices and guidelines have been organized to ensure the quality management systems comply with requirements from customers and regulations, and to create the maximal production values through performance-oriented procedures, which further enables products and services to exceed customers’ expectations, realizing the determination and capability to meet international standards, strengthening operations performance of the organization.
Occupational Health and Safety Management System ISO 45001: 2018
Our employees are the most important and valuable asset of CHC Healthcare Group. In order to protect employees’ health and safety in workplace for better performance and efficiency, we have introduced the Occupational Health and Safety Assessment Series (OHSAS) 18001 since 2017, and our three subsidiaries including Chiu Ho Medical System, Tomorrow Medical System, and Chiu Ho Scientific have obtained SGS certification in October of 2018. In 2020, based on the new ISO 45001: 2018 Occupational Health and Safety Management System transformed from OHSAS 18001: 2007, the new standard ISO 45001 was newly adopted, we successfully acquired the verification in December the same year. With measures such as risk assessment and risk management, various operations, product and service procedures are systematically improved, expecting to enhance the performance in business operations. The objectives and performance of occupational safety and health are to be continuously upgraded to actively strengthen the risk management in occupational safety and health, which further protects the safety of employees and corporate properties, realizing the corporate commitment to occupational health and safety for employees.
Medical Device Good Distribution Practice (GDP)
In order to provide the public with superior medical devices and ensuring our citizens health and safety, our subsidiaries have actively participated in the counselling inspection for Medical Device Good Distribution Practice (GDP) in coordination with the Taiwan Food and Drug Administration since 2017 to realize guidelines for Medical Device Good Distribution Practice, actively maintaining the safety in after-marketing distribution for medical devices, which ensures product quality complying with the requirements from original manufacturers during storage, transportation, distribution and selling of medical devices, reinforcing the management in product traceability and establishing comprehensive quality systems. During guidance period of the newly stipulated regulations, Chiu Ho Medical System Co., Ltd was awarded the recognition as a manufacturer with outstanding performance in 2018.
In order to ensure the implementation of corporate quality policy, internal audit plan has been annually scheduled for audit on quality systems and quality objectives. Shortcomings identified from audit are recorded for improvement and follow-up, continuous improvement is implemented to achieve quality objectives, meeting our customers’ present and future needs. This drives us to remain competitive while heading towards successful operations.
